Terms and Conditions
Last updated: January 2024
1. Introduction
Welcome to Solutions1313. These Terms and Conditions govern your use of our website and services. By accessing our website or engaging our services, you agree to be bound by these terms.
Solutions1313 ("we," "our," or "us") provides digital marketing, web development, mobile app development, and related services to businesses and individuals.
2. Services
We offer the following services:
- Website Design and Development
- Mobile App Development (iOS & Android)
- Search Engine Optimization (SEO)
- Pay-Per-Click Advertising (PPC)
- Social Media Marketing
- Content Marketing
- Email Marketing
- Graphics Design
- AI Solutions
- Online Reputation Management
Specific service details, deliverables, and timelines will be outlined in individual project proposals or service agreements.
3. Payment Terms
Payment terms vary by service type:
- Project-based work: Typically 50% advance payment and 50% upon completion, unless otherwise agreed.
- Monthly retainer services: Billed monthly in advance.
- Ad spend: Paid directly to advertising platforms or reimbursed to us as agreed.
All payments should be made within the agreed timeline. Late payments may result in service suspension or additional charges.
4. Client Responsibilities
As a client, you agree to:
- Provide accurate and complete information required for service delivery
- Grant necessary access to websites, hosting, and accounts as needed
- Provide timely feedback and approvals
- Ensure you have rights to all content, images, and materials provided to us
- Make payments as per agreed terms
5. Intellectual Property
Upon full payment:
- Website designs, graphics, and custom code created specifically for you become your property
- Source files will be provided upon request
- We retain the right to use completed work in our portfolio unless you request confidentiality
Third-party tools, plugins, themes, and stock images remain subject to their respective licenses.
6. Confidentiality
We respect your privacy and business confidentiality. We will not share your business information, strategies, or data with third parties except as necessary to deliver our services or as required by law.
7. Service Guarantees & Limitations
While we strive for excellence:
- SEO results depend on many factors; we cannot guarantee specific rankings
- PPC performance depends on budget, competition, and market conditions
- Website performance depends on hosting quality and third-party services
We guarantee our best efforts and adherence to industry best practices.
8. Termination
Either party may terminate services with 30 days written notice. Upon termination:
- Payment for work completed up to termination date is due
- We will provide all deliverables completed to that point
- Access to accounts will be transferred to you
9. Liability
Our liability is limited to the amount paid for services. We are not liable for indirect, consequential, or incidental damages. We are not responsible for:
- Third-party service outages or failures
- Search engine algorithm changes
- Ad platform policy changes
- Data loss due to client's hosting or systems
10. Governing Law
These terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in Chandigarh, India.
11. Contact Us
For questions about these terms, contact us:
- Phone: +91 92160-41313
- Email: info@solutions1313.net
- Address: Mohali, Punjab, India